Vows Well Traveled

Privacy policy

Last updated 2 November 2026

Who we are

Vows Well Traveled is the trading name of Liz Rae Weddings, a destination wedding and elopement planning business run by Liz Babinski. This policy covers our website enquiry form, our planning portal, our couples' guest websites, and our WhatsApp concierge. Questions about it go to hello@vowswelltraveled.com.

What we collect

  • Couples: names, email addresses, phone numbers, wedding details, guest lists, budgets, vendor choices, documents you upload, and notes from our planning calls.
  • Couples paying or signing with us: what you owe and have paid, and if you turn on automatic payments, your card's brand and last four digits, your agreement to them and the IP address it came from. When you sign an agreement we keep the signed agreement, the name you signed with, and the date, time and IP address of your signature. Your full card or bank details go directly to Stripe; we never see or store them.
  • Guests: name, email and phone number as the couple shares them; your replies (attendance, meal choices, dietary needs, travel and arrival details, songs, guest book messages and photos you choose to share).
  • Anyone who messages us on WhatsApp: your phone number, your WhatsApp display name, and the messages you send us. If you ask about our services, also the details you give us about your wedding (names, email, date, location, size, budget and how you found us).
  • Anyone who starts our website enquiry form: what you enter, including your name and email. If you give your email and leave without finishing, the answers you've entered so far are still sent to us, marked as unfinished, so we can follow up.
  • Vendors: business contact details and the information needed to coordinate the day. If we pay you through Stripe, also your fees, the country of your bank and your Stripe account reference. Stripe collects your identity and bank details directly; we don't store them.

How we use it

Only to plan and run weddings: to share plans with the couple, their guests and their vendors as the couple directs, to answer questions, to send reminders and updates you have not opted out of, and to reply to enquiries about our services. We do not sell personal information or use it for advertising.

WhatsApp

Messages to our WhatsApp number are handled through Meta's WhatsApp Business Platform. An automated assistant may answer common questions about a wedding you are a guest at, or ask a few questions if you are enquiring about our services; Liz reads and can reply to every conversation. Reply STOP at any time and we will not send you further updates on WhatsApp; reply START to resume.

Who processes it for us

We use trusted service providers to run the portal: Supabase (database and file storage), Vercel (hosting), Resend (email), Stripe (couples' payments, vendor payouts and the identity checks they require), Meta (WhatsApp), Google (sign-in, calendar and call notes) and Anthropic (the AI that drafts replies, translations and call summaries). Each processes information only to provide its service to us. Stripe also handles payment and identity details under its own privacy policy, as the law requires of a payment company. Wedding details are also shared with the vendors working on that wedding, as needed for the day.

Where it's handled

Our database is in London, and our service providers operate in the United States and other countries, so your information may be stored or handled outside the country you live in.

How long we keep it

We keep a wedding's information while we are planning it and for a reasonable time afterwards for records and follow-up questions, then delete or anonymise it. Enquiries that do not become weddings are deleted within twelve months. Signed agreements and payment records are kept for as long as we need them for tax, accounting and legal reasons, even after the rest is deleted.

Your choices and deleting your information

You can ask us to see, correct or delete the information we hold about you at any time. Email hello@vowswelltraveled.com with the subject “Delete my information” and the email address or phone number you used; we will confirm once it is done, normally within 30 days, apart from the signed agreements and payment records we have to keep. You can also unsubscribe from guest emails with the link in any message.

Your rights, wherever you live

  • Why we can use your information: to carry out our agreement with you, because you asked or agreed, because the law requires it (such as tax records), or for our legitimate interest in running weddings well.
  • European Union and United Kingdom: you can see, correct, delete, limit or object to our use of your information, ask for a copy to take elsewhere, and withdraw consent. You can also complain to your national data protection authority.
  • Mexico: you can access, correct, cancel or oppose our use of your information (your ARCO rights) by emailing us as described above.
  • Canada: you can see and correct your information, withdraw consent, and complain to the privacy commissioner where you live.

Security

Access to the portal is limited to the planner, the couple, their guests and their vendors, each seeing only what they need. Files are stored privately and shared through links that expire.

Changes

If this policy changes, the date at the top changes with it.